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Returns and Refunds Policy

Returns
In the unlikely event you are unhappy with our product or you have been supplied the wrong produce, you should notifiy us immediately within 24 hours.
Once notified within 24 hours, we will be happy to replace the produce with a suitable alternative (if available) within 1 working day.

Returns can be made by you in person, or by us at your request.
Any shipping fees incurred by you will be refunded within 48 hours as per our Refund policy.

Refunds
Should you prefer a refund, please email us within 24 hours of receiving the goods so we can make arrangements for collection.
Once a collection has taken place we will refund you the value of the goods collected within 48 hours.

You as the customer must supply Sparshotts Fruiterers LTD with your bank details. Once we have used your bank details we will destroy them as we do not hold any of these details on our system.

Don't just take our word for it

Sparshotts fruiterers have been supplying us for many years. Their customer service has been impeccable and they consistently provide us with fruit and vegetables of the very highest standard. Product knowledge is outstanding and they are always willing to go that extra mile to ensure we get exactly what we need .

Matthew Salt, Head chef/Director – The Gatsby Restaurant Berkhamstead

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