Returns and Refunds Policy

In the unlikely event you are unhappy with our product or you have been supplied the wrong produce, you should notifiy us immediately within 24 hours.
Once notified within 24 hours, we will be happy to replace the produce with a suitable alternative (if available) within 1 working day.

Returns can be made by you in person, or by us at your request.
Any shipping fees incurred by you will be refunded within 48 hours as per our Refund policy.

Should you prefer a refund, please email us within 24 hours of receiving the goods so we can make arrangements for collection.
Once a collection has taken place we will refund you the value of the goods collected within 48 hours.

You as the customer must supply Sparshotts Fruiterers LTD with your bank details. Once we have used your bank details we will destroy them as we do not hold any of these details on our system.

Don't just take our word for it

The guys at Sparshotts really know their stuff... Their produce is always top notch and we've been using them for a long time and are always very happy with the quality!

Kevin Lee, Chef at Bakehouse St. Albans

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