Returns and Refunds Policy

In the unlikely event you are unhappy with our product or you have been supplied the wrong produce, you should notifiy us immediately within 24 hours.
Once notified within 24 hours, we will be happy to replace the produce with a suitable alternative (if available) within 1 working day.

Returns can be made by you in person, or by us at your request.
Any shipping fees incurred by you will be refunded within 48 hours as per our Refund policy.

Should you prefer a refund, please email us within 24 hours of receiving the goods so we can make arrangements for collection.
Once a collection has taken place we will refund you the value of the goods collected within 48 hours.

You as the customer must supply Sparshotts Fruiterers LTD with your bank details. Once we have used your bank details we will destroy them as we do not hold any of these details on our system.

Don't just take our word for it

I just wanted to write to thank you for your amazing hard work and commitment to not only ensuring that we get the best product available at the most competitive prices, but also for being there whenever we really need some “above and beyond the call” service. No matter how extraordinary or extreme the circumstances, you always seem to come through for us. It is a pleasure to deal with you every day and I look forward to continuing our wonderful business relationship for many years to come.

Shaun D Hawkes, Executive chef. The Aspirational Pub Company

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